To place an order, please call us or visit the store (see our contact page.) Please have the following information available when calling:

Stock number and description of item
Ring size, if applicable
Shipping address
Daytime phone number
email address

All orders will be confirmed via email and shipped on the next business day. If your ring order requires sizing, the order will take an additional 24 hours to complete. This will be indicated in the confirmation email.


Shipments are made via USPS registered mail. Shipping is $15 base rate for 1 item. If you order more than 1 item, there is a surcharge of $5 for each additional item. Allow 2-4 days for shipping in the continental U.S.

Express shipping is available upon request.

The total cost of your order, including shipping, will be included in the confirmation email.


Payment is accepted via PayPal.
You may also send a check in the mail; the order will ship after the check has cleared.


A refund will be given for returns within 10 days of receipt of merchandise, after 10 days a store credit will be given. After 30 days no returns will be accepted.

Maeno Jewelers BBB Business Review